The SportsSignup software we use for our on-line registration process collects information about Registrants relating to the sports program the Registrant is participating. The personal information we collect through the SportsSignup software includes items which are used for the registration process. If the Registrant elects to pay the registration fee via credit card, we also would collect credit card information. The credit card information collected through the SportsSignup software will not be shared with any party other other than needed to process the transaction. We do however share other information about the Registrants with members of our organization solely for the purpose of allowing a manager or coach to contact a Registrant. For example, managers or coaches would be provided with items such as a Registrant’s name, mailing address, parent’s email address, parent’s telephone number, mother and father’s name, etc.
Registrant information credit card information is stored by SportsSignup in a Microsoft's SQL Server Database, which supports industry standard security. The Database is hosted by Logical Net, a top-grade hosting company and Microsoft Certified Partner. Logical Net uses the latest technologies available when ensuring data security and database availability.
When Registrants use the SportsSignup software to make payment via credit card, the payment information is entered on a secure web page, using SSL encryption and processed via our merchant account. The SportsSignup software uses Secure Sockets Layer, SSL, the standard security technology for creating an encrypted link between a web server and a browser. SSL is an industry standard that uses 128 bit key encryption, and is used by millions of websites in the protection of their online transactions with their customers. Only the last 4 digits of the credit card number are stored in the SportsSignup system.
The SportsSignup system is PCI Complaint. SportsSignup is enrolled in Trustwave's Trusted Commerce program, a third party service provider, to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe. Trustwave's Trusted CommerceSM designation indicates that SportsSignup protects credit card and order information in accordance with payment card industry best practices.
Full refunds can be provided up until April 1st for our baseball and softball programs and December 1st for our basketball programs. Customers must request a refund by emailing the organization at ARASports@yahoo.com or by calling the ARA hot-line at 610-666-6655. The amount refunded to the customer will be net of any fees incurred by Audubon Recreation Association (ARA) associated with processing the customer's payment. ARA reserves the right to process refunds at their discretion as either a credit to the credit card used to process the registration or via check. Refunds will be made within 30 days of request.
Coaches Background Check Policy
Criminal background screening on Coaches is conducted by KidSafePlus, an outside third party which specializes in background screening, and is initiated through the Registration Portal as offered by SI Play. This is executed in an effort to protect the children who participate in organized Baseball, Basketball, Softball and related activities associated with ARA.
ARA recognizes a Coach as any person who leads and instructs players at practices and/or games - or portions of practices and/or games - for Baseball, Basketball, and Softball, both in the recreation league and for the Travel/All Star program. Only those persons who are screened and approved by the ARA shall be allowed to coach.
The criminal background screening is mandatory, no exceptions.
If a coaching candidate fails the background check, they are disqualified to serve as a volunteer coach; both as a head coach and assistant coach. If any of the disqualifying entries are reported in the criminal background check, ARA shall notify by certified mail the Coach that he or she is disqualified and may notify the coach’s recreation club that the coach is disqualified. However, a candidate may appeal the decision to the ARA Board. The burden is on the coaching candidate to show that the background check is inaccurate or that there are extenuating circumstances that the ARA Board should take into account in determining whether the candidate is acceptable to serve as a volunteer coach. The ARA Board will ultimately determine coaching eligibility. In the event information surfaces via the background check, or through the appeal process, the information will be held in the strictest confidence and no information will be made public.
Reasons for being declined the opportunity to coach are noted below as part of this policy. In some instances, factors of time may be taken into account when considering coaching eligibility (i.e. length of time since disposition of certain offenses).
All information obtained, whether through the background check or appeal process, will be promptly destroyed at the end of the current ARA season in which the candidate seeks to serve as a volunteer coach.
All coaches are required to notify the committee immediately following an arrest or conviction of any of the offenses listed below. Any coach, who while coaching for ARA is arrested for committing an offense as listed, will immediately forfeit his/her coaching eligibility until disposition by the courts. A conviction of an offense as listed will result in termination of coaching eligibility as stated in the policy.
Offenses giving rise to Disqualification
The following is a list of offenses prohibiting an applicant from participation as a Coach under
ARA's Coach Screening/Background Check Policy. This list includes, but is not limited to:
· Assault (including aggravated and sexual)
· Aggravated Kidnapping
· Aggravated Robbery
· Crimes against Children (including abandonment, abuse, endangerment,
pornography, possession or promotion of pornography, enticement, solicitation, sale
purchase or furnishing of alcohol, injury to, or indecency)
· Criminally Negligent Homicide
· Deadly Conduct
· Delivery of Marijuana
· Manufacture of or Delivery of a controlled substance or dangerous drug
· Any violation of a law intended to control the possession or distribution of any controlled substance or illegal drug
· Indecent Exposure
· Injury to Elderly or Disabled
· Intoxication Manslaughter
· Manslaughter (voluntary or involuntary)
· Prohibited Sexual Conduct
· Prostitution (including promotion of, aggravated promotion of, solicitation of)
· Public Lewdness
· Sexual Abuse
· Marijuana Possession*
· DWI /DUI*
· Subject to a protection from abuse order
· Identified on any abuse registry such as a Megan’s Law registry
· Animal cruelty
· Possession of an instrument of crime/weapons violations
· Terroristic Threats
· Misdemeanor Harassment
*If a first offense and not currently under probation --- eligible, but cannot drive any child other than his/her own.
More than one violation has occurred or currently on probation --- ineligible.
**Eligibility dependent upon the severity and length of time since offense occurred.